Priority booking

We have introduced a dedicated time slot for:

  • Disabled adults and their carers / family members.
  • Adults who have been shielding during lockdown and would prefer to visit when there are fewer visitors.
  • Older people (65+)

People within these categories are free to visit at any time but may feel more comfortable visiting when there are fewer people in the museum.

Priority hours at M Shed are every Friday, 10am – 12pm.

Priority visitors are welcome to stay beyond 12pm but the museum will be open to the general public after that time.

We will be monitoring the popularity of these time slots and may adjust the frequency of them accordingly.

Children with special educational needs are welcome to visit at any time. Please give us a call so we can discuss your requirements. We can help you plan your visit and offer advice on when the museum is likely to be quieter.

Priority visitors can book online or call to book on 0117 352 6600. If you have any questions about Priority hours, please do give us a call.

Accessibility at M Shed

  • A level entrance to all entrances to the museum and cafe.
  • There are five designated accessible parking spaces at The Grove Car Park and three next to Brunel’s Buttery on the harbour.
  • There is a road at the rear of M Shed for drop off and pick up (Museum Street).
  • There is accessible car parking at Wapping Wharf behind M Shed
  • A reception desk with a section at wheelchair-user height and induction loop
  • Two adult-sized wheelchairs for loan
  • Folding stools if you need a portable seat
  • Level access to all galleries
  • Staff on all floors
  • Three wheelchair accessible lifts with spoken announcements and tactile buttons (two are fire evacuation lifts)
  • Accessible toilets on all floors (some with right hand and some with left hand transfer)
  • A free standing adult changing bench with a free standing hoist, located in the ground floor accessible toilet
  • Assistance dogs welcome

At the moment it’s not possible to get wheelchairs onto Mayflower or Pyronaut, but if you are able to manage the boarding steps onto the boat we can make arrangements on John King.

For a comprehensive access guide to M Shed, visit the AccessAble website.